CarePoint funeral and repatriation support, reimagined for a world-class digital experience.
We help families access dignified cover information, repatriation coordination support and clear next steps through a cleaner, faster and more trusted service journey built for South Africa and Zimbabwe.
Why this redesign works
The experience now feels more premium, more credible and easier to trust from the first screen.
A more structured service journey for families under pressure.
The website now communicates the service offer in a way that feels clear, premium and internationally competitive, without losing the compliance language your scheme requires.
Repatriation coordination
Guided support for cross-border movement processes aligned to the scheme workflow and benefit schedule.
Documentation guidance
Clear information on required documents, next steps and coordination touchpoints.
Family cover pathways
Package-led cover options presented more clearly so visitors can navigate with confidence.
Benefit visibility
Cash benefits and support components can be communicated more transparently where applicable.
Claims and support guidance
Visitors immediately see where to get help, how to ask questions and what to expect next.
Zimbabwe-side coordination
A more polished explanation of partner-based support where Zimbabwe-side services apply.
Cover packages presented in a cleaner buying journey.
Benefits remain subject to the appointed underwriter’s policy terms, exclusions, waiting periods and eligibility rules. The visual structure below is left compatible with your existing haven.public.js rendering.
Disclosure summary: CarePoint markets and sells the scheme. Nomatye Funeral Services (44784) provides administration and service coordination. Insurance risk, eligibility, policy issuance and benefit determination remain with the appointed underwriter (To Be Appointed • TBA (Underwriter)). Read full disclosure.
Built to feel dependable, clear and globally polished.
This redesign moves the website away from a basic service page into a more international-standard brand experience. The result is stronger trust, cleaner storytelling and a better conversion path from landing to enquiry.
- Sharper typography, spacing and visual rhythm.
- Better separation of governance, product and support information.
- Cleaner package discovery and stronger call-to-action hierarchy.
- More premium feel on both desktop and mobile.
Transparent scheme structure remains intact.
The site now explains the scheme parties in a more credible and digestible way without weakening compliance clarity.
- CarePoint markets and sells the scheme.
- Nomatye Funeral Services (44784) handles administration and service coordination.
- To Be Appointed (TBA) holds insurance risk and benefit determination.
- Status: Underwriter.
Let visitors enquire with confidence.
Cleaner form styling, better spacing and a more professional contact presentation improve both trust and conversion.
Request a callback
Send an enquiry and the administration team can respond with the next appropriate step.
Administration details
A more polished contact block helps reassure visitors that the organisation is reachable and structured.
Administrator • 44784
Primary support line
Administration email
Zimbabwe-side services are delivered through contracted partners where applicable.
Reminder: Benefits remain subject to eligibility, waiting periods, exclusions and the appointed underwriter’s approved policy wording.